• From the date of installation of the shower room, the free warranty period for the entire set of products is 15 months.

• During the warranty period, product parts have quality problems caused by non-human factors. After verification by Jinsali after-sales staff, new parts will be replaced free of charge.

• Under normal daily use and care of the product, within the warranty period of the product, consumers. Such as after-sales services such as repairs and replacement of spare parts due to product quality reasons, Jinsali shower room sales stores authorized by Jinsali provide free warranty services.

• In principle, product warranty is subject to the dealer responsibility system, and cross-regional warranty-free services and free projects are not implemented

• Product failure is caused by improper daily use, improper maintenance, or unauthorized repairs and modifications.

• Product failure or damage caused by poor installation by the user.

• Product failure caused by exceeding the product's usage range or occasion, such as household products for commercial use.

• Due to abnormal environments such as earthquakes, fires, lightning strikes, other natural disasters, and public hazards.

• Salt liquid, voltage, water pressure (dynamic, static) are not up to standard, etc., causing product failure.

• Product purchase channels are not authorized by Jinsari regular dealers or online platforms